Reverse Mortgage FAQs

MMI offers reverse mortgage counseling from 8am to 5pm CT, Monday through Friday. 

Learn more about reverse mortgage counseling from MMI

Who needs reverse mortgage counseling?
To be considered for a reverse mortgage, HUD’s Federal Housing Administration (FHA) requires that you participate in a counseling session with an approved nonprofit housing counseling agency. At completion of the session, the counselor will issue you a certificate that must be provided to the lender you choose to work with.
How long does the reverse mortgage process take?
If you decide to pursue a reverse mortgage, you must select a reverse mortgage lender and apply for the loan. The first step in the application process is to provide your lender with the certificate issued by your HUD approved reverse mortgage counselor. The entire process generally takes 60-90 days to complete. Loan processing times may vary, so it would be best to check with your lender for specific loan processing timelines.
Is there a fee for reverse mortgage counseling?

There is a fee of $199 to complete counseling for traditional Home Equity Conversion Mortgages (HECM). For proprietary reverse mortgages, the counseling fee is $229. The fee is collected at the beginning of your counseling.

Can a relative complete counseling on my behalf?

All borrowers must be present unless they have previously appointed someone to serve as their Attorney in Fact. With the borrower’s permission, a family member or friend may attend the session with the borrower but may not speak on their behalf.

Does my spouse need counseling if they aren’t on the mortgage?

All persons on the deed must be counseled. In the case of an ineligible or underage spouse, both AARP and FHA recommend counseling. It's important that all parties involved understand the risks of a reverse mortgage.

How far in advance can I schedule my counseling?

HUD requires that reverse mortgage counseling sessions be scheduled no more than one week in advance. It's crucial that you keep your scheduled appointment, as finding a new availability can be tricky.

How soon will I receive my HECM counseling certificate?

Certificates are available immediately at the successful conclusion of your session. They can be distributed via email, fax, or standard mail.

Schedule your session today. Reverse mortgage counseling is available 8am-5pm CT, M-F.
Schedule your session today

Reverse mortgage counseling is available 8am-5pm CT, M-F.

Call us at 866-834-0428
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Get your reverse mortgage counseling certificate

Get the information you need to make an informed decision about your home and receive the HECM counseling certificate required to close on your reverse mortgage.

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